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NRDH Solutions for Banking and Financial Services Industry

The Banking and Financial Services (BFS) industry is experiencing significant turmoil. Market volatility, increased regulation, shrinking demand, globalization and competition are driving the industry to adopt new operating models. Banking and Financial Services Outsourcing has been adopted by banking and financial institutions as a key strategy to survive and thrive.

NRDH helps leading BFS companies to ‘extend their enterprise’. NRDH 's deep domain expertise, global delivery network and strong focus on operational excellence allow companies to focus on their core business, while NRDH delivers business processes and supports decision-making through its rich research and analytics capabilities.

NRDH combines industry best practices and proprietary tools and methodologies to deliver a comprehensive range of business operation services for the Banking and Financial Services industry across a wide variety of product lines across Capital Markets; Consumer, Retail and Commercial Banking; and Wealth, Asset Management and Investment Banking. We add value to our client’s business by improving their customer satisfaction, unlocking cost efficiencies and streamlining processes through continuous improvements and technology optimization.

NRDH 's Banking and Financial services outsourcing offerings include Mortgage Banking
  • Front Office

  • Sales and Research
  • Financial and Business Research
  • Sale Support Services
  • Client Investment Review Document
  • New Business Presentation
  • Portfolio Construction Support
  • CRM Update Support
  • Financial Statement Spreading
  • M&A Support
  • Library Services
  • Middle Office

  • Management and Control
  • Reference Data Management
  • Trade Compliance and Regulatory Compliance
  • Performance and Attribution
  • Reconciliations
  • Cash and Stock Accounts Reconciliation
  • Exchange-Broker Reconciliation
  • Follow-up on Breaks Assigned
  • Monitoring of Ageing of Breaks
  • Back Office Accounting

  • Expense and Income Processing
  • Financial Reporting
  • Collateral Management (Mortgages)
  • Back Office Transaction Services

  • New Account Set-up and Administration
  • Amendments / Maintenance of Existing Data
  • Client Administration
  • Claims Management
  • Queries Handling
  • Back Office Treasury

  • Payment Instruction Processing
  • Daily Funding Requests Processing
  • Invoicing / Billing Processing
  • Loan Origination

  • Loan Set-up and Processing
  • Indexing
  • Data Entry
  • Ordering Services
  • Loan Origination Underwriting

  • Documentation readiness check
  • Underwriting Set-up
  • Trailing docs for pending approvals
  • Loan Origination Closing

  • Clearing off Prior to Docs (PTD) conditions
  • Document follow-ups for file closure
  • Finalize loan packet for disbursal teams
  • Servicing

  • Loan Boarding
  • Welcome Calls
  • Customer Service front and back-office
  • Lien Releases
  • Collateral Release / Pay-off
  • Loss Mitigation
  • Investor Account Reconciliations
  • Secondary Market Shipping

  • Create pools / packets
  • Address to the investor location / electronic wiring
  • Secondary Market Secondary Market Operations

  • Post Close Audit
  • Due Diligence of acquired loan packets
  • Analytics / Investor Reporting – Mortgage-backed Security (MBS)
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